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Get in touch with Textlume

Questions about your account, a payment or a result reach a person. Dave from our support team reads each message in full and replies within 24 hours.

Send us a message

The reply comes by email within 24 hours, from someone who has read your whole message.

We reply to this address. If your message is about your account, use the email you signed up with.

Between 10 and 5000 characters. If it's about a page or a text, include it so we can see what you saw.

Support

For your account, a plan, a refund or a result you don't understand, write to support@textlume.com. Send it from the email address on your account, or include that address, so we can look it up.

Your data

To get a copy of your data or have your account deleted, email support@textlume.com from the address on the account.

Report misuse or unlawful content

Seen something on Textlume that breaks the law or our rules? Tell us what it was and where you found it at support@textlume.com. Every report gets read.

Company

We are a software company based in the United Arab Emirates and run Textlume. The law of the UAE applies.